Privacy policy

PRIVACY POLICY Last updated: March 2026

This Privacy Policy describes how Trinity Digital Company, doing business as Onyx Customs FL (the "Site", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from onyxcustomsfl.com.

1. Controller of Personal Information For the purposes of applicable US federal and state data protection laws, the data controller responsible for your personal information is: Trinity Digital Company d/b/a Onyx Customs FL, 22765 Southwest 66th Avenue, Boca Raton, FL, 33428, US.

2. Personal Information We Collect We collect information that identifies, relates to, or could reasonably be linked to you to fulfill our contract and improve our services:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Order Information: Payment details (processed securely via encrypted gateways like Shopify Payments/Stripe—we do not store or process full credit card numbers on our servers), items purchased, and order history.

  • Technical Data: IP address, browser type, time zone settings, and site navigation metrics (collected automatically via Cookies and Pixels).

3. How We Use Your Information (Dropshipping & Tax Compliance) We use your data strictly for legitimate business operations, specifically:

  • Fulfillment & Blind Drop-shipping: As a retailer of high-performance parts, we transmit your specific Shipping Address and Order Details securely via API to our authorized third-party wholesale distributors (e.g., Motor State Distributing) exclusively to execute the fulfillment and delivery of your order.

  • State & Local Tax Compliance: We process your billing and shipping address to accurately calculate and remit applicable State Sales Tax and local Discretionary Sales Surtaxes based on your specific delivery jurisdiction, in strict compliance with the Florida Department of Revenue and interstate economic nexus laws.

4. Disclosure to Third Parties We share your Personal Information with authorized service providers to operate our business:

  • E-Commerce Platform: Our store is hosted on Shopify Inc.

  • Fulfillment Partners: We transmit shipping data to authorized warehouse distributors to execute delivery.

  • Payment Processors: Secure data transmission to payment gateways (e.g., Visa, Mastercard, Affirm).

  • Advertising Platforms: We may utilize tracking pixels (e.g., Meta, Google) for targeted advertising (Retargeting) based on legitimate commercial interest.

5. SMS/Mobile Marketing (TCPA & FTSA Compliance) By affirmatively opting into Onyx Customs FL’s SMS marketing during checkout or via our subscription tools, you provide prior express written consent to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) at the cell number used when signing up.

  • Consent: Consent is strictly not a condition of any purchase.

  • Opt-Out: You may revoke consent and unsubscribe at any time by replying STOP to any of our messages.

  • Data Protection: We absolutely do not sell or share your mobile phone number or SMS opt-in data with unaffiliated third parties for their own marketing purposes.

6. Your Privacy Rights Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to request access to, correction of, or deletion of your personal data, as well as the right to opt-out of the "sale" or "sharing" of your data for cross-context behavioral advertising. To exercise these rights, contact us at the email provided below.

7. Security and Data Retention We deploy industry-standard encryption to protect your data. We retain your personal information only for as long as necessary to maintain your account, enforce our legal agreements, or comply with legal obligations. Tax and Accounting Compliance: We securely retain transactional, purchase, and tax records for a minimum of six (6) years to comply with IRS and Florida Department of Revenue auditing requirements.

8. International Transfers Your information will be stored and processed entirely within the United States. We do not engage in international shipping and do not intentionally collect or process data from residents of the European Economic Area (EEA) or the United Kingdom subject to the GDPR.

9. Contact Information For formal inquiries regarding our privacy practices or data compliance, please contact our administrative office: Onyx Customs FL (Trinity Digital Company) 22765 Southwest 66th Avenue Apt 208, FL, 33428, US. Fone: ‪(754) 444-9495‬. Email: contact@onyxcustomsfl.com